Questions
Payment
  1. Do you accept Credit Cards?
  2. Do you deal with foreign currencies?
  3. Do you accept Bank Checks?
  4. What is your bank account info?
Shipping
  1. What are the countries to, you export?
  2. When is the next ship to my port?
  3. What type of insurance you make while shipping?
  4. Why my country/port is not in the shipping list
General
  1. How can my company become a dealer to you?
  2. Do you give any warranty for the vehicles?
  3. What is Auction Grade?
  4. Why do you display the sold vehicles in the website?
  5. I don't have a fax machine. How can you send me the documents like invoices?
  6. How can I create an account in your website?
Country Specific
  1. Where can we get OMIC Number to import vehicles to Kenya
  2. Information for importing vehicles to Australia
  3. Information for importing vehicles to New Zealand
  4. Information for importing vehicles to United Kingdom (UK)
  5. South Africa
  6. Information for importing vehicles to Canada
  7. Information for importing vehicles to Cyprus


Answers
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Shipping

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  • What type of insurance you make while shipping?
    We do not make any special insurance other than the one provided by the shipping company. If you need to insure you consignment with any special insurance policies, you need to talk to us in advance.
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General
  • How can my company become a dealer to you?
    We have exclusive and non-exclusive dealership programs. In order to qualify for these programs, we require advance deposit or history of good and trusted business relations.
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  • Do you give any warranty for the vehicles?
    No, we do not give any warranty for our vehicles. Used vehicles from Japan is rated by Auction Grade, and we expect our customers to select their choice based on this rating.
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  • What is Auction Grade?
    Auction Grade is a generic rating given by Japanese Used Vehicle Auctioneers, and they are: 3.0 = 3.5 = 4.0 = 4.5 = Good Condition 5.0 = Very Good Condition 5.5 = Excellent Condition
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Country Specific
  • Where can we get OMIC Number to import vehicles to Kenya
    Following is the website you will find information and contact for Kenyan Imports. Click HERE.. to visit their site.

    Currently JAAI Inspection and certification is required for Exporting vehicles from Japan to Kenya. JAAI information also can be found at JAAI

    Port of entry is Mombassa. Pre-export inspection required in Japan and Singapore, we arrange it for you

    You can also get more information from Kenya Bureau of Standards at KEBS

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  • South Africa
    SOUTH AFRICA's port of entry is Durban. Dealers and Individuals can import Right Hand Driven vehicles.
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